Repair
Fewer malfunctions–increased availability
When correctly operated and maintained, almost no malfunctions or defects occur on our magnet systems.
In the event of a malfunction, the experts from TRUNINGER and our local partners are available to you quickly and competently. 100 years of history and seamless in-house production are a guarantee that we can offer solutions for your old systems even after many decades of operation.
Troubleshooting and repair services
We can provide support on-demand or based on a service contract.
Our specialists carry out the following specific tasks:
- Fault diagnosis (remotely or on-site)
- Troubleshooting support
- On-site troubleshooting
- Delivery of replacement/spare parts
- Repair work on-site or in our factory
Spare parts
Available from stock
Efficient spare part management plays a very important role in minimising magnet system downtime in the event of any malfunction. TRUNINGER’s spare part service provides the following benefits:
- Immediate availability of all electrical controller components out of stock.
- TRUNINGER magnet systems use lots of standard parts. One spare part on site can therefore be used for a number of different systems.
- All standardised spreader beam components are also available from stock.
- Guaranteed supply of spare parts for at least 10 years after the magnet system’s installation.
Our spare part service is not only geared to rapid availability, but also committed to quality. We take care to ensure that all circuit boards and other sensitive electronic components reach the customer in perfect condition using special foam packaging (see figure 1).
Figure 1: PowerPick board in protective foam packaging
Wide in-house manufacturing range
TRUNINGER not only makes its own magnets, but produces and assembles the spreader beams in-house as well.
When mechanical parts are not available from stock, they can be made on request. Since a lot of the parts are manufactured in-house, we can quickly produce many mechanical components. Availabilty of parts after decades of operation is a key to the long service life of TRUNINGER magnet systems.
Figure 2: Spreader beam components manufactured in-house